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Privacy Policy

Privacy Policy – Kerala Bites

At Kerala Bites, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following information from you:

  • Personal details such as name, email, phone number, and address

  • Payment information for order processing

  • Order history and preferences

  • Information collected automatically through cookies and website usage analytics

2. How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Provide customer support

  • Communicate promotions, offers, and updates (with your consent)

  • Improve our website, products, and services

  • Prevent fraud and ensure security

3. Information Sharing

We do not sell or share your personal information with third parties except:

  • With delivery partners to ensure timely order fulfillment

  • With payment gateways for transaction processing

  • If required by law or to protect our legal rights

4. Cookies and Tracking

Kerala Bites may use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookies via your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse.

6. Your Rights

You may request access to, correction, or deletion of your personal information at any time by contacting our customer support.

7. Policy Updates

Kerala Bites may update this Privacy Policy from time to time. Updated policies will be posted on the website with the effective date.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us via the channels provided on our website.

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