Terms & Services
Welcome to Kerala Bites. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Services. Please read them carefully before placing an order.
1. General
Kerala Bites operates an eCommerce platform offering food and related products. These terms apply to all users of the website, including browsers, customers, and contributors of content. We reserve the right to update or change these terms at any time without prior notice.
2. Products & Services
All products listed on the website are subject to availability. We make every effort to display accurate product descriptions, images, and prices; however, minor variations may occur. Kerala Bites reserves the right to modify or discontinue any product or service without notice.
3. Orders & Payments
Orders placed through the website are subject to acceptance and confirmation. Prices are listed as shown at checkout and may include applicable taxes and delivery charges. Payments must be completed using the available payment methods before order processing begins.
4. Discounts & Offers
Discounts and promotional offers are subject to specific terms and conditions. Only one offer may be applied per order unless stated otherwise. Kerala Bites reserves the right to cancel or modify any offer at its discretion.
5. Delivery of Products
Orders are delivered to the address provided by the customer at checkout. Estimated delivery times are provided for convenience and may vary due to location or unforeseen circumstances. Kerala Bites is not responsible for delays caused by incorrect delivery information or factors beyond our control.
6. Returns, Refunds & Cancellations
Due to the nature of food products, returns or refunds are only applicable in cases of damaged, incorrect, or missing items. Any issues must be reported within a reasonable time after delivery. Approved refunds will be processed as per our refund policy.
7. User Responsibilities
Customers agree to provide accurate and complete information during account creation and checkout. Misuse of the website, fraudulent activities, or violation of these terms may result in suspension or termination of services.
8. Intellectual Property
All content on the Kerala Bites website, including logos, text, images, and designs, is the property of Kerala Bites and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
Kerala Bites shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, to the maximum extent permitted by law.
10. Governing Law
These Terms & Services shall be governed by and interpreted in accordance with applicable local laws.
11. Contact Information
For any questions or concerns regarding these Terms & Services, customers may contact Kerala Bites through the official communication channels provided on the website.
